[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"site":3,"post:how-to-chase-unpaid-invoices":117},{"name":4,"legal_name":5,"tagline":6,"abn":7,"email":8,"phone":7,"address":7,"service_area":9,"founded_year":10,"social":11,"seo":12,"cta":16,"announcement":7,"nav":19},"Getinto Software","Getintoto Software","Job management software and done-for-you services for Australian tradies and small businesses","","hello@getintosoftware.com","Australia-wide",2022,{},{"title":13,"description":14,"image":15},"Getinto Software | Software and services for Australian tradies","Job management software plus websites, video, social media, lead generation and custom software for Australian tradies and small businesses.",null,{"label":17,"url":18},"Book a demo","\u002Fcontact",{"footer_company":20,"footer_product":29,"footer_resources":48,"footer_services":61,"footer_trades":80,"header":99,"legal":110},[21,24,27],{"label":22,"url":23},"About","\u002Fabout",{"label":25,"url":26},"Case studies","\u002Fcase-studies",{"label":28,"url":18},"Contact",[30,33,36,39,42,45],{"label":31,"url":32},"Quoting","\u002Ffeatures\u002Fquoting",{"label":34,"url":35},"Invoicing","\u002Ffeatures\u002Finvoicing",{"label":37,"url":38},"CRM and pipeline","\u002Ffeatures\u002Fcrm-sales-pipeline",{"label":40,"url":41},"Scheduling","\u002Ffeatures\u002Fscheduling-dispatch",{"label":43,"url":44},"Project management","\u002Ffeatures\u002Fproject-management",{"label":46,"url":47},"Xero and MYOB","\u002Ffeatures\u002Fxero-myob-integration",[49,52,55,58],{"label":50,"url":51},"Guides","\u002Fguides",{"label":53,"url":54},"Compare","\u002Fcompare",{"label":56,"url":57},"FAQ","\u002Ffaq",{"label":59,"url":60},"Pricing","\u002Fpricing",[62,65,68,71,74,77],{"label":63,"url":64},"Website development","\u002Fservices\u002Fwebsite-development",{"label":66,"url":67},"Video editing","\u002Fservices\u002Fvideo-editing",{"label":69,"url":70},"Social media management","\u002Fservices\u002Fsocial-media-management",{"label":72,"url":73},"Lead generation","\u002Fservices\u002Flead-generation",{"label":75,"url":76},"Web scraping for leads","\u002Fservices\u002Fweb-scraping-for-leads",{"label":78,"url":79},"Custom software","\u002Fcustom-software",[81,84,87,90,93,96],{"label":82,"url":83},"Plumbers","\u002Findustries\u002Fplumbers",{"label":85,"url":86},"Electricians","\u002Findustries\u002Felectricians",{"label":88,"url":89},"Builders","\u002Findustries\u002Fbuilders",{"label":91,"url":92},"HVAC","\u002Findustries\u002Fhvac",{"label":94,"url":95},"Landscapers","\u002Findustries\u002Flandscapers",{"label":97,"url":98},"All trades","\u002Findustries",[100,103,106,108,109],{"label":101,"url":102},"Services","\u002Fservices",{"label":104,"url":105},"Software","\u002Fsoftware",{"label":107,"url":98},"Industries",{"label":59,"url":60},{"label":50,"url":51},[111,114],{"label":112,"url":113},"Privacy","\u002Fprivacy",{"label":115,"url":116},"Terms","\u002Fterms",{"slug":118,"title":119,"excerpt":120,"cover":121,"cover_alt":119,"category":122,"published_at":123,"updated_at":124,"reading_minutes":125,"body":126,"seo":127,"author":131,"faqs":134,"related":138},"how-to-chase-unpaid-invoices","How to chase unpaid invoices as a tradie","Chase unpaid invoices in steps: an automatic reminder on the due date, a call after a week, a firm written reminder at 14 days, a letter of demand at 30 days, then your state's tribunal or court. For construction work, security of payment laws may offer a faster path.","\u002Fmedia\u002Fstock\u002Fhow-to-chase-unpaid-invoices.jpg","Getting paid","2026-11-01T02:19:07.411Z","2026-11-01T02:54:54.574Z",2,"\n\u003Ch2>What's the first thing to do when an invoice is overdue?\u003C\u002Fh2>\n\u003Cp>Send a polite reminder on or just after the due date, with the invoice attached and a payment link. Most late payments are forgetfulness, not refusal. Automatic reminders handle this step without you lifting a finger.\u003C\u002Fp>\n\n\u003Ch2>A simple escalation timeline\u003C\u002Fh2>\n\u003Col>\n\u003Cli>\u003Cstrong>Due date:\u003C\u002Fstrong> automatic reminder with a payment link.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>7 days overdue:\u003C\u002Fstrong> a phone call. Ask if there's a problem with the work or the invoice. Fix genuine issues quickly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>14 days overdue:\u003C\u002Fstrong> a firmer written reminder stating the amount, the original due date and a new deadline.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>30 days overdue:\u003C\u002Fstrong> a letter of demand giving a final date (usually 7 to 14 days) and stating what you'll do next.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>After the deadline:\u003C\u002Fstrong> lodge a claim with your state's tribunal or local court, or use a debt collection service.\u003C\u002Fli>\n\u003C\u002Fol>\n\n\u003Ch2>Where can tradies take unpaid debts?\u003C\u002Fh2>\n\u003Cp>Each state has a tribunal or court for smaller claims, such as \u003Ca href=\"https:\u002F\u002Fncat.nsw.gov.au\">NCAT\u003C\u002Fa> in New South Wales, \u003Ca href=\"https:\u002F\u002Fwww.vcat.vic.gov.au\">VCAT\u003C\u002Fa> in Victoria and \u003Ca href=\"https:\u002F\u002Fwww.qcat.qld.gov.au\">QCAT\u003C\u002Fa> in Queensland, with local courts for larger amounts. Filing fees are modest for small claims, and you don't usually need a lawyer.\u003C\u002Fp>\n\n\u003Ch2>What is security of payment?\u003C\u002Fh2>\n\u003Cp>Security of payment laws give construction contractors a fast statutory process to claim payment and apply for adjudication when a claim is unpaid or disputed. They apply to construction work under a construction contract, not to every trade invoice, and treatment of residential work differs by state.\u003C\u002Fp>\n\u003Cp>Strict time limits apply. The main Acts for the three biggest states are below.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>NSW:\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Flegislation.nsw.gov.au\u002Fview\u002Fhtml\u002Finforce\u002Fcurrent\u002Fact-1999-046\">Building and Construction Industry Security of Payment Act 1999 (NSW)\u003C\u002Fa>.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Victoria:\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fwww.legislation.vic.gov.au\u002Fin-force\u002Facts\u002Fbuilding-and-construction-industry-security-payment-act-2002\">Building and Construction Industry Security of Payment Act 2002 (Vic)\u003C\u002Fa>.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Queensland:\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fwww.legislation.qld.gov.au\u002Fview\u002Fhtml\u002Finforce\u002Fcurrent\u002Fact-2017-043\">Building Industry Fairness (Security of Payment) Act 2017 (Qld)\u003C\u002Fa>.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Other states and territories have their own Acts. Check yours or get advice early, because the time limits are short.\u003C\u002Fp>\n\n\u003Ch2>How do you stop invoices going overdue in the first place?\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>Invoice the day the job finishes, not at the end of the week.\u003C\u002Fli>\n\u003Cli>Agree payment terms in writing on the quote.\u003C\u002Fli>\n\u003Cli>Take deposits on larger jobs, within your state's limits for residential building work.\u003C\u002Fli>\n\u003Cli>Add a card payment link to every invoice. Paying in two taps removes the excuse.\u003C\u002Fli>\n\u003Cli>Use progress claims on longer jobs so you're never carrying the whole cost.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See our guide to \u003Ca href=\"\u002Fguides\u002Fpayment-terms-for-tradies\">payment terms for tradies\u003C\u002Fa>.\u003C\u002Fp>\n\n\u003Cp>\u003Cem>General information only, not legal advice.\u003C\u002Fem>\u003C\u002Fp>\n\u003Ch2>Sources\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Flegislation.nsw.gov.au\u002Fview\u002Fhtml\u002Finforce\u002Fcurrent\u002Fact-1999-046\">Building and Construction Industry Security of Payment Act 1999 (NSW)\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.legislation.vic.gov.au\u002Fin-force\u002Facts\u002Fbuilding-and-construction-industry-security-payment-act-2002\">Building and Construction Industry Security of Payment Act 2002 (Vic)\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.legislation.qld.gov.au\u002Fview\u002Fhtml\u002Finforce\u002Fcurrent\u002Fact-2017-043\">Building Industry Fairness (Security of Payment) Act 2017 (Qld)\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fncat.nsw.gov.au\">NCAT\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n",{"title":128,"description":129,"image":15,"canonical":7,"noindex":130},"How to Chase Unpaid Invoices in Australia | A Tradie's Guide","A step-by-step process for chasing overdue invoices as an Australian tradie: reminders, calls, letters of demand, tribunals and security of payment.",false,{"name":132,"slug":133,"role":7,"bio":7,"photo":15,"linkedin":7},"Adamya Neupane","adamya-neupane",[135],{"q":136,"a":137},"Can I charge interest on late invoices?","You can if your quote or contract terms say so and the customer agreed to them. State the interest rate or late fee clearly on the quote and invoice. Without an agreed term, you generally can't add interest unilaterally.",[139,146],{"slug":140,"title":141,"excerpt":142,"cover":143,"cover_alt":141,"category":122,"published_at":144,"updated_at":145,"reading_minutes":125},"deposits-and-progress-payments","Deposits and progress payments for trade jobs in Australia","Take a deposit when you're ordering materials or holding a booking, and use progress payments on any job longer than a couple of weeks. For residential building work, deposits are capped by state law, so check your state's limit. Agree payment stages in writing and invoice each one as soon as it's reached.","\u002Fmedia\u002Fstock\u002Fdeposits-and-progress-payments.jpg","2026-11-01T02:19:07.472Z","2026-11-01T02:54:54.619Z",{"slug":147,"title":148,"excerpt":149,"cover":150,"cover_alt":148,"category":122,"published_at":151,"updated_at":152,"reading_minutes":153},"payment-terms-for-tradies","Payment terms for tradies: what to set and how to word them","For homeowners, ask for payment on completion or within 7 days. For commercial and builder clients, 14 to 30 days is normal. Put your terms on every quote, take deposits on larger jobs within your state's limits, and use progress claims for anything longer than a couple of weeks.","\u002Fmedia\u002Fstock\u002Fpayment-terms-for-tradies.jpg","2026-11-01T02:19:07.418Z","2026-11-01T02:54:54.579Z",3]